How to Expect Your Art
Framed pieces are packaged in MasterPak a TitanStrongBox - bespoke, engineered packaging utilizing the strongest grades of corrugated sheets and the highest quality foam. Every box comes with three layers of foam protection in a strong, humidity-resistant corrugated container.
Unframed pieces size 8’ x 10’ to 20’ x 24’ are packed flat. Unframed pieces 20’ x 30’ to 30’ x 40’ will be handpackaged and delivered in a cylinder tube. All packages are insured.

Shipping Time
Your photographic print is made-to-order. Each one acts as its own unique finger print. Prints are delivered within 4-6 weeks of purchase. With each print being custom to your selection and made-to-order, consider expedited shipping as this will shorten the transit time. Once your order ships, you’ll receive tracking information via email so you can follow its journey.

International Buyers
Please note that import duties, taxes, and customs fees are not included in our listed prices and are the buyer’s responsibility. Contact your local customs office before ordering to avoid unexpected charges.

Final Sale Policy
All artwork is custom-produced and considered final sale, with no returns or exchanges. However, if your item arrives damaged, we’ll make it right.

Reporting Damages
Email support@morrisonhotelgallery.com within 14 days of delivery with your order number, shipping ID, a brief description, and clear photos of the damage. We’ll review and process your replacement within 14 days, and provide a return label. Be sure to pack the item securely in its original packaging.

100% Buyer Protection
If your piece is damaged or not as described, rest assured—we’ll resolve the issue and ensure you’re completely satisfied.

Our Printing Process
Expect museum-quality prints that are visually vibrant and built to last generations. Every Morrison Hotel Gallery printed photograph is created using the high-resolution technology to create modern scans from original film or negatives, then digitally remastered and printed using:

● 200-year archival ink.
● Platine Fibre Rag 310 Archival Inkjet Paper from Canson Infinity, 100% cotton fibre rag.
● Proprietary color calibration ensures exceptional accuracy.

Note: As a company, we represent 60+ photographers who print to their individual
specifications. Each print is quality assured by our Director of Fulfillment before it reaches its destination. If you have questions about the printing process from a specific photographer or your selected work(s), please contact one of our galleries.

Certificate of Authenticity
Each limited-edition print includes a Certificate of Authenticity. This verifies your piece as a genuine work and can enhance its value over time. Be sure to keep your certificate in a safe place.

Retouching & Spotting

● Retouching involves respectful restoration of the raw scans from the original negative. It
may include color correction, enhancement, and stabilization of the image.
● Spotting is the precise application of ink or graphite to fix small imperfections, such as
dust spots on the print.

These techniques ensure the authentic viewpoint of the photographer and the preservation of the photographer's intent.

Matting
A window mat made from archival acid-free, museum-quality board not only enhances
presentation but also protects your print. All mat borders are 2.5 inch wide, 4-ply Crescent Rag Mat.

Custom Framing
All orders require custom frames. These gallery-quality frames are built to last for generations.

Our standard framing specifications are as followed:

Prints 11’ x 14’ through 30’ x 40’ receive 2.5 inch mat borders.
Prints 40’ x 50’ receive 3 inch mat borders.
All frames receive 1.5 inch black wood moulding.
All frames receive Regular Plexiglass.
All frames receive paper backing with an Morrison Hotel Gallery sticker applied by our Director of Fulfillment prior to shipping.

Framing Notes to Clients:
Large scale photographic works size 30’ x 40’ + may require additional or different
considerations. Please contact our gallerists when placing your order:
info@morrisonhotelgallery.com
Additional framing options available. Please speak with our gallerists to understand our framing upgrades. info@morrisonhotelgallery.com

Signed vs. Unsigned Prints
Signed prints display the photographer's signature either on the front (recto) or back (verso) in pencil or archival ink. Unsigned prints may be part of an archival collection but the photographer did not sign or stamp it, leaving authorship uncertain. Morrison Hotel Gallery does not sell unsigned artworks.

Vintage vs. Modern Prints
Vintage Prints are made near the time the photo was taken. Modern or Later Prints are created from the original negative at a later date and may feature enhanced materials or printing techniques. Posthumous Prints or Estate Prints are produced under an artist’s estate and should be authenticated and editioned.

Digital Originals & Digital Negatives
A digital original refers to an image captured with a digital camera or created through software. It serves the same role as a traditional negative, holding all the data for final printing. These files are rendered into high-resolution physical prints using the latest digital imaging technology.